Privacy Policy

This Privacy Policy describes how mateabeverages.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

 

1. COLLECTING PERSONAL INFORMATION

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

  • Device Information:

    • Examples: Browser version, IP address, time zone, cookie information, pages viewed, and search terms.

    • Purpose: To load the Site accurately and perform analytics to optimize your experience.

    • Source: Collected automatically via cookies, log files, and pixels.

    • Disclosure: Shared with our processor, Shopify.

  • Order Information:

    • Examples: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

    • Purpose: To fulfill our contract with you (processing payments, shipping, and invoices), communicate with you, screen for potential fraud, and provide marketing info based on your preferences.

    • Source: Collected directly from you.

    • Disclosure: Shared with our processor, Shopify.

  • Customer Support Information:

    • Examples: Name, email, and order history.

    • Purpose: To provide timely assistance and support.

    • Source: Collected directly from you.

 

2. SHARING PERSONAL INFORMATION

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  • We may share your information to comply with applicable laws, respond to a subpoena, or protect our rights.

 

3. COOKIES

A cookie is a small amount of information downloaded to your device. We use functional, performance, and advertising cookies to make your browsing experience better by remembering your actions and preferences.

  • Control: Most browsers automatically accept cookies, but you can manage this through your browser’s “Tools” or “Preferences” menu. Please note that blocking cookies may impact your user experience.

 

4. CHANGES

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

 

5. CONTACT

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@mateabeverages.com.